About Us
ReloAssist is dedicated to providing exceptional support every step of the way.
We offer remote administrative support services tailored for Destination Service Providers (DSPs) specialising in property viewing itineraries, school search assistance and settling in itineraries, ensuring a smooth relocation process for clients. We take care of research, bookings and scheduling, allowing DSPs to focus on delivering exceptional client experiences.
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With over two years of experience in the relocation industry - working directly for both a Destination Service Provider and a Relocation Management Company (RMC) - ReloAssist understands the expectations, standards and attention to detail required to deliver high quality itineraries that support a seamless and successful relocation
Professional itineraries created for exceptional client service
Services
Home Search Itinerary
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Researching suitable properties within the client’s budget, location preferences, and move timeline
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Coordinating and booking viewing appointments directly with estate agents
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Producing a clear, tabled itinerary including:
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Viewing time slots
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Property addresses
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Links to online listings
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Agent contact information
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Rental price
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Property availability
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Ensuring the itinerary is logically routed and time-efficient for the client’s day of viewings
School Search Itinerary
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Researching schools that meet the client’s criteria (age group, curriculum, distance, Ofsted rating, availability)
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Contacting schools to gather admissions details or arrange appointments (depending on DSP preference)
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Producing an itinerary or information pack including:
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Appointment times (if applicable)
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School addresses & contact details
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Links to school websites
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Admissions information and deadlines
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Key notes (catchment areas, ratings, transport options)
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Settling In Itinerary
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Researching key services in the client’s new neighbourhood, such as:
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3 local GPs
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3 dentists
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Pharmacies
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Local supermarkets & convenience stores
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Transport links
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Childcare/nurseries (if required)
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Gyms, community centres, or useful local facilities
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Compiling the findings into a clean, organised document including:
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Names & addresses
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Contact numbers
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Web links
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Opening hours
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Distance from the client’s new home
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Efficient
Accurate
Reliable
Ways To Work With Us
At ReloAssist, we offer flexible ways for DSPs to work with us, depending on your workflow and client volume. Choose between per itinerary support or a monthly retainer for ongoing assistance.
